These Terms & Conditions (“Terms”) govern your use of the website https://maisonmystiques.com and any purchases made from Maison Mystiques (“we”, “us”, “our”).
By accessing this website or purchasing from us, you agree to these Terms.
Maison Mystiques offers both digital and physical products related to self-care, wellness, lifestyle, beauty, organization, and personal growth, including but not limited to:
Digital planners
Wellness journals
Guided journals
Habit trackers
E-books and digital downloads
Beauty and lifestyle products
Wellness accessories
Other physical products and merchandise
We reserve the right to modify, discontinue, or update products at any time without notice.
3. Digital Product Delivery
Digital products are delivered electronically through:
Download links
Email delivery
Customer accounts (if applicable)
Delivery is typically instant but may vary depending on payment processing.
Customers are responsible for downloading and securely storing their purchased files.
4. Physical Product Shipping
Physical products are shipped to the address provided during checkout.
Shipping times may vary depending on your location and shipping provider. Maison Mystiques is not responsible for delays caused by:
Shipping carriers
Customs processing
Incorrect shipping information provided by the customer
Events beyond our control
Customers are responsible for any customs fees, import duties, or taxes required by their country.
5. Pricing & Payments
All prices are listed in EURO unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payments are securely processed through trusted third-party payment providers such as Stripe, PayPal, Shopify Payments, or similar services.
We do not store full payment information.
6. Refunds & Returns
Digital Products
Due to the nature of digital products, all digital sales are generally final and non-refundable once accessed or downloaded.
If you experience technical issues with your purchase, please contact us and we will do our best to assist you.
Physical Products
Physical products may be eligible for returns or refunds in accordance with applicable consumer protection laws.
To request a return, customers must contact us within [14 days recommended for EU compliance] of receiving their order.
Returned items must:
Be unused and in original condition
Include original packaging where applicable
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
7. Intellectual Property
All content on Maison Mystiques, including:
Branding
Logos
Product designs
Digital downloads
Images
Text content
Guides and templates
is the intellectual property of Maison Mystiques and is protected by copyright and intellectual property laws.
You may not:
Copy
Resell
Redistribute
Reproduce
Modify for resale
Share our products or content without written permission
Products are intended for personal use only unless explicitly stated otherwise.
8. Newsletter & Marketing Communications
By subscribing to our newsletter or entering your contact information, you agree to receive emails from Maison Mystiques, including:
Product launches
Wellness and lifestyle content
Promotional offers
Brand updates
Exclusive resources
You may unsubscribe at any time using the unsubscribe link included in emails.
For more information about how your data is handled, please review our Privacy Policy.
9. User Responsibilities
By using our website, you agree to:
Provide accurate information
Use the website lawfully
Not misuse, disrupt, or attempt unauthorized access to the website
Not use our products or content for illegal purposes
10. Limitation of Liability
Maison Mystiques is not liable for:
Indirect or consequential damages
Loss of profits, data, or business opportunities
Delays outside our control
Misuse of our products or services
All wellness and self-care content is provided for educational and inspirational purposes only.
11. No Professional Advice
Content provided by Maison Mystiques does not constitute medical, psychological, legal, or financial advice.
Always seek professional advice where appropriate.
12. International Customers
Maison Mystiques sells products worldwide.
Customers are responsible for complying with local laws, taxes, customs regulations, and import requirements applicable in their country.
13. Governing Law
These Terms are governed by the laws of Belgium.
Any disputes arising from the use of this website or purchases made through Maison Mystiques shall be subject to Belgian jurisdiction, unless mandatory consumer protection laws in your country provide otherwise.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon publication on this page.
15. Contact
For questions regarding these Terms & Conditions, please contact: